You have the right to cancel your order within 30 days without giving any reason. The revocation period begins from the day on which you or a third person named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of revocation, you must inform us (ArtHe Tex GmbH, Neumagener Str. 42, 13088 Berlin) of your decision to revoke your order contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the enclosed sample cancellation form for this purpose. However, this is not mandatory. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
CONSEQUENCES OF REVOCATION
If you cancel your contract, we will have to return to you all the payments
that we have received from you, including delivery charges (with the
delivery costs (with the exception of additional costs arising from the fact that you have chosen a
of delivery other than the most favourable standard delivery offered by us)
standard delivery offered by us), without undue delay and at the latest within
fourteen days from the day on which we received the notification of your
your revocation of this contract has been received by us. For this
we use the same means of payment that you used in the original transaction, unless
the original transaction, unless otherwise expressly agreed with you.
expressly agreed otherwise. In no case will you be charged
be charged for this repayment. We can refuse the repayment
until we have received the goods back or until you have provided proof that you have
or until you have provided proof that you have returned the goods, whichever is the earlier.
whichever is the earlier.
You have to return the goods immediately and in any case at the latest within
fourteen days from the day on which you notify us of the revocation of this contract.
contract to us or to hand over. The
deadline is met if you send the goods before the end of the period of fourteen days.
days. You shall bear the direct costs of returning the goods.
the goods. You only have to pay for any loss in value of the goods if this loss in value is
if this loss in value is due to an inspection of the condition, properties and
the condition, properties and functioning of the goods is not necessary.
necessary to test the condition, properties and functioning of the goods.
CONDITIONS OF THE RIGHT OF WITHDRAWAL
Our products are sealed for reasons of health protection and hygiene.
hygiene. They cannot be returned if the seal has been
the seal has been removed and the product has been worn.
SAMPLE CANCELLATION FORM
If you want to cancel the contract, please fill out this form and send it back to us.
- To ArtHe Tex GmbH, Neumagener Str. 42, 13088 Berlin, email@example.com:
- Herewith I/we (*) revoke the contract concluded by me/us (*)
contract for the purchase of the following goods (*)/provision of the following service (*)
provision of the following service (*):
- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of the consumer(s) (only in the case of notification on paper)