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Right of withdrawal
INSTRUCTION ON THE RIGHT OF REVOCATION
You have the right to cancel your order within 30 days without giving any reason. The revocation period begins from the day on which you or a third person named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of revocation, you must inform us (ArtHe Tex GmbH, Neumagener Str. 42, 13088 Berlin) of your decision to revoke your order contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the enclosed sample cancellation form for this purpose. However, this is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
CONSEQUENCES OF REVOCATION
If you withdraw from your contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functioning of the goods.
CONDITIONS OF THE RIGHT OF WITHDRAWAL
Our products are sealed for health and hygiene reasons. They cannot be returned if the seal has been removed and the product worn.
SAMPLE CANCELLATION FORM
If you want to cancel the contract, please fill out this form and send it back to us.
- To ArtHe Tex GmbH, Neumagener Str. 42, 13088 Berlin, firstname.lastname@example.org:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of the consumer(s) (only in the case of notification on paper)