For the business relationship and in particular for the sale of products of all kinds and accessories (hereinafter collectively referred to as "Products") between
ArtHe Tex GmbH, Neumagener Str. 42, 13088 Berlin (hereinafter "ArtheTex")
and the purchaser shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. You can also print them out.
Orders and deliveries of products are only possible within Germany, Austria and Switzerland. The order of larger than household quantities is only possible with the express prior consent of ArtheTex, please feel free to contact us directly.
2 Offer, conclusion of contract, reservation of delivery
The web pages and advertisements as well as advertising materials of any kind of ArtheTex represent only an invitation to submit an offer. With your order, you make a binding offer to conclude the contract. After placing your order, you will receive a message from ArtheTex confirming the receipt of your order and listing its details (order confirmation). The contract is only concluded when ArtheTex either explicitly accepts the order or actually fulfils the order by sending the products.
If individual products are no longer available, there is no claim to delivery. ArtheTex is entitled to partial deliveries of products.
3. revocation instruction and exclusion
W I D E R R E P R E S E N T A T I O N
RIGHT OF REVOCATION
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date on which you or a third party
a third party named by you, who is not the carrier, has or has taken
have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (ArtHe Tex GmbH, Neumagener Str. 42, 13088 Berlin, firstname.lastname@example.org) by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) of your decision to withdraw from this contract. You can use the enclosed sample cancellation form for this purpose, which is, however, not mandatory.
To comply with the revocation period, it is sufficient that you send the communication
about the exercise of the right of revocation before the expiry of the
CONSEQUENCES OF REVOCATION
If you cancel this contract, we will have to refund to you all the payments
received from you, including delivery charges (except for any additional charges
(with the exception of any additional costs arising from the fact that you have chosen a
of delivery other than the most favourable standard delivery offered by us)
standard delivery offered by us), without undue delay and at the latest within
fourteen days from the day on which we received the notification of your
your revocation of this contract has been received by us. For this
we use the same means of payment that you used in the original transaction, unless
used in the original transaction, unless expressly agreed otherwise with you.
otherwise expressly agreed with you; in no case will you be charged any
be charged for this repayment. We can refuse the repayment
until we have received the goods back or until you have provided proof that you have
or until you have provided proof that you have returned the goods, whichever is the earlier.
whichever is the earlier.
You have to return the goods immediately and in any case at the latest within
fourteen days from the day on which you notify us of the revocation of this contract.
contract to us or to hand over. The
deadline is met if you send the goods before the end of the period of fourteen days.
days. You shall bear the direct costs of returning the goods.
the goods. You only have to pay for any loss in value of the goods if this loss in value is
if this loss in value is due to an inspection of the condition, properties and
the condition, properties and functioning of the goods is not necessary.
necessary to test the condition, properties and functioning of the goods.
End of the cancellation policy.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to contracts
- for the delivery of goods which are not prefabricated and for whose
the manufacture of which an individual selection or determination by the
or which are clearly tailored to the personal needs of the consumer.
needs of the consumer are tailored,
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded,
- for the delivery of sealed goods that are not suitable for return for reasons of
are not suitable for return for reasons of health protection or hygiene,
if their seal has been removed after delivery,
- for the delivery of goods, if these have been inseparably mixed with other goods
have been inseparably mixed with other goods due to their nature,
- for the delivery of sound or video recordings or computer software in
in a sealed package, if the seal has been removed after delivery, or
removed after delivery,
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it to us.
Put it back).
- To ArtHe Tex GmbH, Berlin, Neumagener Str. 42, 13088 Berlin, E-MAIL: email@example.com
- Herewith I/we (*) revoke the contract concluded by me/us (*)
contract for the purchase of the following goods (*)/provision of the following service (*)
provision of the following service (*)
- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of the consumer(s) (only in the case of notification on paper)
(*) Delete as applicable.
Our voluntary return guarantee:
Irrespective of the aforementioned right of revocation, you can return all products
purchased from us within 30 days of receipt of the goods to us, provided that the
goods, provided that the goods are complete and in unused and undamaged condition.
unused and undamaged condition.
4 Prices, shipping costs, terms of payment
All prices quoted are final prices in EURO and include all price
and include all price components, subject to the following provisions
including the legal sales tax as far as relevant.
Any shipping costs incurred are to be borne by the ordering party and will be shown by
ArtheTex with the order. ArtheTex reserves the right
certain products free of shipping costs, the customer has no right to this.
customer does not have a right to this. Customs or import fees as well as
taxes for deliveries abroad are to be paid by the customer.
Basically, the purchase price for ordered products can be paid via Paypal,
Sofort-Überweisung, credit card (VISA) or by prepayment.
If the method of payment selected by the customer is not feasible despite the
execution on the part of the supplier is not feasible, in particular because a
because a debit from the customer's account is not possible due to lack of cover
account or due to the provision of incorrect data, the customer must notify the
the provider or the third party commissioned by the provider to process the order.
third party entrusted with the processing of the order.
Unless otherwise stated in the individual payment methods, the payment claims
the payment claims from the concluded contract are due for payment immediately.
The shipping method, the shipping route as well as the selection of the commissioned
transport or forwarding company is incumbent upon ArtheTex, provided that the
the customer does not give explicit and written instructions.
5 Delivery, retention of title
The delivered products remain the property of ArtheTex until full payment has been received.
Information on the delivery period is non-binding, unless the delivery
exceptionally, the delivery date has been promised bindingly in writing.
We shall endeavour to dispatch the ordered products within 3 days after
acceptance of the order. Detailed information on the
delivery date of your ordered goods can be found in the order details.
details of the order.
Should products no longer be available, ArtheTex reserves the right
from its contractual obligation. At the same time
ArtheTex undertakes to inform the customer immediately about the unavailability and to
inform the customer immediately about the unavailability and to
Pre-ordered products will be shipped upon availability.
Defective products are to be sent to the address stated in point 3. Please enclose a copy of the invoice.
The presentation of the products, e.g. on the Internet platform or brochures
brochures of ArtheTex does not constitute a guarantee of quality, but only a
but merely a description of characteristics. Certain properties of the products
of the products are only guaranteed by ArtheTex if this is expressly confirmed by ArtheTex,
if ArtheTex has expressly confirmed this.
The granting of a guarantee by a third party, in particular the manufacturer of the products
manufacturer of the products, ArtheTex shall not be obligated. Claims arising from
warranty are to be asserted directly against the third party.
the third party.
In the event of a warranty claim, the statutory provisions shall apply.
7. data protection
All personal data will be treated confidentially.
treated. Only the data required for the processing of the order
necessary for the processing of the order. Within the scope of order processing
receive the service providers used by us (carrier,
logisticians) receive the data necessary for the processing of the contract.
For further information, please also refer to our
can be accessed here.
ArtheTex shall be liable in accordance with the statutory provisions, insofar as
claims for damages are asserted, which are based on intent or
negligence, including intent or gross negligence on the part of its
negligence of its representatives or vicarious agents.
The same shall apply in the event of a guarantee assumed in writing concerning
the quality of the item, in the event of fraudulent concealment of a defect, and for damages
of a defect, as well as for damages due to an injury to life, body or health, as well as in the
body or health, as well as in the case of liability in accordance with the
product liability law.
Furthermore, ArtheTex is liable in accordance with the statutory provisions if
culpably violates a contractual obligation, the fulfilment of which is essential for the
the proper execution of the contract and on the observance of which the
compliance with which the customer may regularly rely (cardinal obligation),
is violated. The claim for damages is then limited to the
foreseeable, typically occurring damage. This
claim for damages expires within twelve months after delivery.
Insofar as nothing to the contrary is regulated above, liability is excluded.
As far as a liability of ArtheTex is excluded or limited,
this also applies to the personal liability of the employees, representatives and
and vicarious agents.
In cooperation with Klarna we offer the following payment options. The payment is made to Klarna in each case:
Klarna invoice: Payable within 14 days from the invoice date.
The invoice will be issued upon shipment of the goods and sent by e-mail.
sent. You can find the invoice conditions here.
Klarna hire purchase: With the financing service from Klarna you can
pay your purchase flexibly in monthly installments of at least 1/24 of the total amount
total amount (but at least 6,95 EUR). Further
information on the Klarna hire purchase service, including the General
terms and conditions and the European standard information for
consumer credit can be found here.
Credit card (Visa/ Mastercard)
The payment options are offered within the framework of Klarna Checkout.
can be found here. General information about Klarna can be found here.
Your personal information will be processed by Klarna in accordance with the
in accordance with applicable privacy laws and as set out in Klarna's
Our checkout solution is provided by Klarna (Klarna AB,
ideal online experience tailored to you. A
list of cookies and an explanation of their purpose can be found here.
purpose can be found here.
German law applies to the exclusion of international private law and the
private law and the UN Convention on Contracts for the International Sale of Goods. This also applies to orders from
Place of jurisdiction for registered traders and customers who do not have a general place of
place of jurisdiction in the European Union or who, after conclusion of the contract
their domicile or usual place of residence outside these countries after conclusion of the
countries after conclusion of the contract, or whose place of residence or habitual
residence or habitual abode is not known at the time the action is brought, shall be Berlin.